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FAQs

Where are you located?

Orem, Utah

Do you deliver? How much does delivery cost?

Yes, we deliver within a 2 hour window from Orem.

The delivery fee is calculated upon distance.

 

Do you travel? What is the travel fee?

Yes we travel! We love creating tables in new settings. We do charge a travel fee which is $1/mile to the location and back with the first 20 miles free of charge, and a flat fee of $200 to cover loss of revenue from multiple bookings we would cover that day. 

Occasionally overnight accommodations will need to be made & we will work with you on those requirements.. When inquiring about travel please provide an exact address to the location/venue so we may calculate the travel fee and include it in the quote!

 

How many days in advance do I need to order a box or platter?

We request a minimum of 72 hours, but it is always worth asking as it ultimately comes down to our availability.

 

Can you accommodate dietary restrictions?

The flexibility of this style of catering means we can create something that meets most dietary requirements and requests including gluten-free, nut-free, lactose-free, vegan and full carnivore.

 

What payment methods do you accept? When is payment due?

Our most popular method is Venmo, we also accept ApplePay, PayPal, Cash & Checks

 

All bookings for large events require a deposit of 50% (of which 20% is a non-refundable booking fee). The balance is due 10 days before the event.  Your booking is confirmed once the deposit is received.

 

What is your cancellation policy?

Cancellations for catered events:

7 days or more before the event you will receive a refund of payment minus the non-refundable 20%.

Cancellations made 7 days and up to 48 hours before the event you will receive a refund of 60%.

No refunds for cancellations with less than 48 hours before the event.

Cancellations for drop-off service (deliveries) will receive no refund with less than 24 hours before scheduled service.

 

Is gratuity included?

We do not include gratuity in our price. It is always appreciated but never expected.

 

Are you fully insured?

Yes we are a fully licensed &  insured company.